Surfaces
To what surfaces will Command™ Products stick?
Painted, stained or varnished wood, glass, tile, painted cinder block, plaster, metal, and painted wallboard.
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Can I use Command™ Products on glass windows?
It is okay to use Command™ Products if the glass is not exposed to direct sunlight and not flooded with water. For glass shower doors use our special Water-Resistant line of products (blue strip) which are clearly marked on our packaging.
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Will Command™ Products stick to brick?
No. Command™ Products are intended for mostly smooth surfaces such as those listed above. However, our products will stick to painted, smooth cinder block (the type found inside many school and office buildings).
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Can I use Command™ Products on fresh paint?
Paint should be fully cured (check paint can for manufacturer's cure time) before using Command Products. We recommend waiting 28 days before use on fresh paint. Also, alcohol may remove or dull the surface of fresh paint.
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Can I use Command™ Products on wallpaper?
No. Most wallpapers are too delicate and can tear when adhesives are applied.
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Will it hold soundproofing acoustic foam board or decorative plates?
Yes, provided the item is within the weight limit specified for Command™ Picture Hanging Strips. We do not recommend hanging tapestry or other fabrics. For decorative plates, please ensure there is a smooth surface for the strip to adhere to. Do not hang valuable or irreplaceable items.
Climate and Temperature
What can happen to Command™ Products in Extreme Heat or highly humid climates?
The adhesives on Command products may soften at temperatures above 40°C. If you are expecting a heatwave, it is recommended you remove any picture frames and then re-mount when weather conditions return to normal. In highly humid locations within the home such as in the bathroom or in parts of the country that experiences regular high humidity, try our special Water-Resistant line of products (blue strip) which are clearly marked on our packaging.
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Can I use Command™ Products outside in cold climates?
Apply Command™ Products when the temperature is above 15°C. The products hold strongly down to -5°C.
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Can I use Command™ Products in my car?
Because the adhesive could soften and lose adhesion above 51°C, we don't recommend using it in your car. In addition, vinyl dashboards and door panels contain high amounts of plasticisers to maintain flexibility, and this makes adhesion to these surfaces difficult.
Product Information and Use
Can I use more than one hook if I want to hang an item that's heavier than the weight listed on the package?
No. We don't recommend it. Weight may not be distributed equally and can result in failure.
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What is the expected life span of Command adhesive products?
Command adhesive products will last indefinitely when used in accordance with our pack instructions.
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What are some possible uses for Command™ Products?
Hooks are perfect for hanging inside cupboards, closets, lockers or on display in kitchens, laundries, entryways, bedrooms, bathrooms, boats and campers. Most packages of hooks come with extra strips so the hooks can be reused or repositioned.
Picture Hanging Strips are great for hanging one or multiple picture frames without wall damage. We also have dedicated picture hangers that suit frames with sawtooth and wire-back attachments, easle back stands and canvases. Our diverse range of products help you be more organised, whether it's mounting mops and brooms or hanging up decorations for your next celebration.
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What happens if I pull too hard and the strip breaks?
Simply heat up the base plate with a hair dryer to soften the adhesive. Then use dental floss to gently cut through the foam to remove the hook or hanger from the surface. Stretch or peel off the remaining adhesive. See How to Use
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Why do I have to wait an hour before using the product?
The one-hour wait ensures that the adhesive has had enough time to build strong adhesion to the wall or surface.
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Why can't I clean the surface with a household cleaner?
Many household and window cleaners leave behind a very thin layer of residue that affects how strongly the adhesive will bond to the surface. Use Isopropyl Alcohol or window cleaning solution available through chemists or local hardware stores. Methylated spirit is not recommended.
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Is there latex in Command™ Strips?
No. Command™ Strips contain an adhesive that is a synthetic rubber resin and does not contain natural rubber latex.
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Where can I buy Command™ Products?
Command™ Products are available at many retail stores and online. Visit our product catalogue, click through to your favorite Command™ product, and navigate to the Where to Buy button to find a store near you.
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How Much Weight Can Command™ Strips Hold?
Weights vary depending on which product is being used. Check out the product weight limits to find the right product based on the weight of the item you want to hang.
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Can I reuse Command™ Picture Hanging Strips?
No, Command™ Picture Hanging Strips are for one-time use only. Command™ Picture Hangers (Universal and Canvas Hangers) may be reused with a Command™ Refill Strip (see instructions for more information).
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Should Command™ Picture Hanging Strips be used vertically or horizontally?
They can be used either direction.
